Privacy Policy – OK2

We collect and process the following types of information:

• Personal Identifiers: such as full name, postal address, email address, phone number, and government-issued identification for domain registration compliance.
• Payment Information: billing address and transaction details through secure payment providers (we do not store credit card data directly).
• Technical Information: IP address, device information, browser type, operating system, and usage patterns through cookies and tracking tools.
• Communication Records: emails, chat transcripts, support tickets for service history and quality assurance.

We use collected information for:

• Providing and managing domain registration and related services.
• Verifying your identity in accordance with UAE Telecommunications and Digital Government Regulatory Authority (TDRA) requirements.
• Processing payments and sending invoices.
• Responding to your inquiries and providing technical support.
• Improving our services and developing new features.
• Complying with legal obligations under UAE data protection and cybersecurity laws.

We rely on your explicit consent, contractual necessity, and legal obligations under the United Arab Emirates’ Personal Data Protection Law (PDPL) to process your personal information.

We may disclose your information to:

• Accredited domain registries as required for domain registration and management.
• Trusted third-party service providers who assist in service delivery, under strict confidentiality agreements.
• Regulatory and governmental authorities if legally required or in response to lawful requests.
• In case of business transfer, merger, or acquisition, your data may be transferred in accordance with applicable laws.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by UAE law. When no longer needed, we securely delete or anonymize the data.

We implement appropriate technical and organizational measures, including encryption, access control, multi-factor authentication, and secure server hosting within the UAE or approved jurisdictions to protect your personal data against unauthorized access, loss, or destruction.

If we transfer your information outside the UAE, we ensure such transfers comply with the UAE PDPL and implement adequate safeguards to protect your data privacy rights.

Under UAE law, you have the following rights:

• Access to your personal data.
• Correction of inaccurate or incomplete data.
• Erasure of your data (“Right to be Forgotten”) under certain circumstances.
• Restriction of processing.
• Withdrawal of consent at any time without affecting the lawfulness of prior processing.
• Complaint to the UAE Data Office if you believe your rights are violated.

We use cookies and similar technologies to enhance user experience, provide personalized content, and analyze website traffic. You may control the use of cookies through your browser settings. For more information, please refer to our Cookie Policy.

Our services may include links to external websites. We are not responsible for the privacy practices of such third parties, and encourage you to review their privacy policies separately.

We may update this Privacy Policy to reflect changes in legal or regulatory requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

If you have any questions or concerns regarding this Privacy Policy, please contact us.